Operational & IT Support Officer

Based at: Saltbox, Bemersley House, Gitana Street, Hanley, Stoke-on-Trent, ST1 1DY

Salary: £24,000 – £30,000 (Pro-Rata) –  as applicable

Hours: 28 Hours – 35 Hours

Reports to:  Digital & Operations Project Manager

Contract: Permanent

 

What we are looking for

  • Support for our Digital Operations Project Manager in the day-to-day running of Saltbox’s IT and Digital services. The role will involve working with internal Saltbox staff, ensuring their IT and connectivity is fully functional. You will also interact directly with our IT business partners and service desks, and support in the delivery of new Saltbox IT projects.
  • Start date: Monday 11 January 2027.

 

What we offer

  • Group Life Insurance
  • A Health Care & Cash Plan delivered by Medicash
  • A salary exchange scheme – this is only for staff who have opted into the Saltbox Pension Scheme
  • Staff support & counselling service from local NHS provider
  • 24 days annual leave
  • 8 Public Holidays
  • Plus an extra day on your birthday
  • No weekend work
  • Enhanced Maternity/Paternity pay
  • Wellbeing & Discounts
  • Learning & Development

 

About Us

Saltbox is an organisation with Christian values and principles. Saltbox services support those with all faiths and none. It is not a requirement to be a Christian to work for Saltbox; however, staff are expected to behave in accordance with our Values and Guiding Principles, which are detailed below:

 

Values:

Our message to individuals, communities and organisations is, you are valuable, have purpose, can be forgiven, can trust, serve and you can make a difference.

 

Closing Date: 12.00pm – Friday 20 November 2026

 

Interviews:

The interviews will take place on 26 November, 3 December & 8 December at Bemersley House Office, Gitana Street, Hanley, ST1 1DY.

To apply for this vacancy, please send a CV and covering letter, explaining your suitability and experience for the role, to Helen Platt, HR Manager and request a full Job Description for your information.

Email: helenp@saltbox.org.uk